Healthcare Navigation,
Handled For You

We schedule appointments, complete intake forms, and coordinate your care so you can focus on your health — not the paperwork.

HIPAA Compliant
Encrypted & Secure
Colorado Licensed

Healthcare Is Complicated. We Simplify It.

You shouldn't have to spend your time navigating the healthcare system. That's our job.

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Long Hold Times

Hours spent on hold with clinics, insurance companies, and pharmacies just to get basic answers.

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Confusing Paperwork

Repetitive intake forms, confusing medical questionnaires, and endless documentation.

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Finding Quality Providers

Difficulty identifying the right specialists who accept your insurance and have availability.

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Managing Appointments

Coordinating multiple providers, referrals, and follow-ups across different offices.

What We Do For You

Comprehensive healthcare coordination that saves you time, reduces stress, and improves access to care.

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Appointment Scheduling

We find and schedule the best providers for your needs, manage reminders, and coordinate referrals and follow-ups.

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Intake Form Completion

We complete intake paperwork for you and submit it to provider offices in advance, so you're ready before you arrive.

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Provider Research & Matching

We identify highly rated doctors based on specialty, insurance acceptance, location, patient reviews, and quality metrics.

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Medical Record Organization

We organize your records, summarize care timelines, and identify missing documentation so nothing falls through the cracks.

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Prescription Coordination

We handle refill follow-ups, pharmacy transfers, mail-order setup, and liaise between your providers and pharmacy.

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Insurance Coordination

We assist with benefits inquiries, verify provider coverage, and help navigate insurance processes on your behalf.

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Telehealth Support

We verify your insurance covers telehealth, find in-network virtual providers, and help you set up and test the platform before your visit.

Prescription Coordination, Explained

We handle the logistics of your medications so you never have to sit on hold or chase paperwork. Here's exactly what that means.

What We Do

  • Follow up on pending refill authorizations
  • Coordinate prescription transfers between pharmacies
  • Set up refill reminders before medications run out
  • Research pharmacy options for pricing & insurance
  • Coordinate mail-order pharmacy setup
  • Liaise between provider offices and pharmacies
  • Confirm prescriptions are received and ready

What We Don't Do

  • Recommend or suggest medications
  • Advise on dosage changes
  • Interpret side effects or drug interactions
  • Make clinical decisions about prescriptions
  • Provide medical advice of any kind
★ Premium Navigator Reactive — we resolve refill issues when you contact us.
★ Executive Concierge Proactive — we track your refill schedules and handle issues before you even notice them.

Medical Record Organization

We help you get your medical records in order, build a clear care timeline, and recommend a secure platform for ongoing access — so nothing falls through the cracks.

What We Do

  • Request and collect records from your providers
  • Organize records by date, provider, and type
  • Build a clear care timeline and visit history
  • Identify missing records or gaps in documentation
  • Prepare organized records for new provider visits
  • Coordinate record transfers between providers
  • Recommend a secure platform for ongoing access
  • Help you set up and navigate the platform

What We Don't Do

  • Interpret or analyze clinical records
  • Provide medical opinions on diagnoses
  • Recommend treatments based on records
  • Alter or modify any medical documents
  • Store records on non-HIPAA systems

We Recommend a Secure Platform for Your Records

Rather than storing your records ourselves, we help you set up a personal health record platform where you maintain full ownership and control.

Patient Portal Access

We help you set up and navigate your providers' existing patient portals (MyChart, Follow My Health, etc.) to consolidate your records in one place.

Personal Health Record App

We recommend HIPAA-compliant apps designed for patients to store, organize, and share their own records securely from any device.

Secure Cloud Storage

For clients who prefer file-based storage, we recommend HIPAA-compliant cloud solutions and help organize your documents into a clear structure.

★ Why We Recommend Rather Than Store

By helping you set up your own secure platform, you maintain full ownership of your records. Your data stays with you — even if you change navigators or no longer need our services.

1

We collect your records from all providers

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We organize everything by date and type

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We recommend a secure platform for you

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We help you set it up and transfer records

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We update records as new visits come in

Telehealth Services Support

We help you access telehealth visits covered by your insurance — from verifying coverage to getting you set up and connected, so you can see a provider from the comfort of your home.

What We Do

  • Verify telehealth coverage under your insurance plan
  • Confirm copay/coinsurance amounts for virtual visits
  • Research which providers offer telehealth appointments
  • Schedule telehealth visits with in-network providers
  • Help you download and set up the telehealth platform
  • Walk you through test calls and technical setup
  • Coordinate follow-up care after your virtual visit
  • Identify specialists who offer virtual consultations

What We Don't Do

  • Provide medical advice or diagnose conditions
  • Attend or listen in on your telehealth visits
  • Recommend specific treatments or medications
  • Make clinical decisions on your behalf
  • Access your telehealth visit recordings or notes

How We Help Based on Your Insurance

Every insurance plan handles telehealth differently. We navigate the details so you don't have to.

Coverage Verification

We contact your insurance to confirm which telehealth services are covered, including mental health, primary care, and specialty virtual visits.

In-Network Matching

We identify providers in your insurance network who offer telehealth visits, ensuring you get the lowest out-of-pocket cost for your virtual care.

Platform Setup & Support

We help you download, set up, and test the telehealth app or portal your provider uses — so you're ready and confident before your appointment.

★ Premium Navigator We verify coverage and schedule telehealth visits upon request.
★ Executive Concierge Full setup, testing, scheduling, and follow-up coordination for all virtual visits.
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We verify your insurance covers telehealth

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We find in-network providers with virtual visits

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We schedule your appointment and send setup guide

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We help you test the app before your visit

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We coordinate follow-up care or referrals

Our Service Plans

We offer flexible support tailored to your unique healthcare journey. Whether you need light assistance with scheduling or comprehensive, high-touch coordination, we have a plan for you.

Essential Navigator

Best for healthy professionals
$129/month
  • Appointment scheduling
  • Provider research
  • Appointment reminders
  • Referral coordination
  • Intake form completion
  • Medical record org.
  • Telehealth support
  • Priority scheduling
  • Dedicated navigator

Executive Concierge

Best for executives & chronic care
$399/month
  • Everything in Premium
  • Specialist coordination
  • Insurance coordination
  • Unlimited requests
  • Dedicated navigator
  • Same-day priority
  • Prescription coordination
  • Telehealth support
  • Cancellation watch
★ Priority Scheduling Note: All appointment scheduling is subject to provider and clinic availability. For Premium and Executive members, we actively monitor and follow up on cancellations to secure sooner appointments on your behalf.
Looking for a Custom Solution?

If you have specific needs not covered by our standard plans, we are happy to discuss a personalized coordination package. For individual service inquiries or custom pricing, please email us at: elevatecarenavigators@gmail.com

HIPAA-Compliant & Secure

Your information is protected using the highest standards of healthcare data security.

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End-to-End Encryption

All data is encrypted in transit and at rest using HIPAA-compliant platforms and protocols.

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Access Controls

Strict role-based access ensures only authorized navigators can view your information.

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BAA Protected

Business Associate Agreements with every vendor that touches your data, as required by HIPAA.

Ready to Simplify Your Healthcare?

Schedule a free 15-minute consultation and discover how we can save you time, reduce stress, and improve your access to care.

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